Frequently Asked Question
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To send an e-Bluey account holder, notification that you have sent an e-Bluey, you must know the recipient's e-mail address that was used to create their account. That e-mail address must be entered in the recipient details in your address book. To add an e-mail address to your recipients details, please go to your e-Bluey Account Address Book and Click on the Edit Icon.
 Then click "Edit Address Book Entry" and enter your recipient's e-mail address in the box provided.
If both you and your recipient enter each others e-mail address in your recipient details, each time either of you send an e-Bluey a message similar to the one below will appear when you next log into your account.
"Example"
A letter has been sent to you by "Mr.John Bull" on 15/11/2005 03:52. Depending on your location this letter will be delivered to you by standard post (civilians) or by courier (military).
This message confirms that an e-Bluey has been sent to you. If you are a civilian in the UK, the e-Bluey will be downloaded and printed in the UK and be delivered by the Royal Mail. If you are serving overseas the e-bluey will be delivered by the Bristish Forces Post Office. |
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| BFPO |
View All FAQ in one PDF File. (more) |
| BFPO |
Who is entitled to use the service? (more) |
| BFPO |
How do I open an account? (more) |
| BFPO |
Do I require an e-mail address to use the service? (more) |
| BFPO |
How do I enter a recipient? (more) |
| BFPO |
How do I write an e-bluey? (more) |
| BFPO |
How do I change my personal details and password? (more) |
| BFPO |
I have forgotten my password, what do I do? (more) |
| BFPO |
How do I change my e-mail address? (more) |
| BFPO |
How many pages of text can I send? (more) |
| BFPO |
How long does it take to deliver an e-bluey? (more) |
| BFPO |
What is the Delivery Status feature? (more) |
| BFPO |
How can I check the delivery status of an e-bluey? (more) |
| BFPO |
Why does an e-bluey take longer to arrive than an e-mail? (more) |
| BFPO |
Is there a limit to the number of e-blueys that I can send each day? (more) |
| BFPO |
Can you provide me with a BFPO number for a serviceman or woman? (more) |
| BFPO |
Can I write to BFPO numbers not listed? (more) |
| BFPO |
Can I send an e-bluey anonymously? (more) |
| BFPO |
Can I use e-bluey to contact my bank or other commercial company? (more) |
| BFPO |
Can I send a digital photo via e-bluey? (more) |
| BFPO |
I can not seem to use e-bluey with my Apple Mac. (more) |
| BFPO |
How can I reduce my online internet charges? (more) |
| BFPO |
My connection disconnects (times out) before I finish my letter. What do I do? (more) |
| BFPO |
What happens if my connection is cut whilst I am composing an e-bluey? (more) |
| BFPO |
When I register a BFPO address the confirmation screen shows this as GB. Why? (more) |
| BFPO |
Can I find a Pen Pal through e-bluey? (more) |
| BFPO |
Who are BoxHappy.com? (more) |
| BFPO |
I have a problem with conventional mail. Who can help me? (more) |
| BFPO |
Changing a Recipient Address. (more) |
| BFPO |
Notification of an incoming e-Bluey (more) |
| BFPO |
How do I enter a recipients military address? (more) |
| BFPO |
Having difficulty registering or logging in (more) |
| BFPO |
Can I send an e-bluey to a German Civilian Address from an operational area. (more) |
| BFPO |
My e-bluey has reached Stage 3 but my recipient has not received the letter. (more) |
| BFPO |
What is e-bluey? (more) |
| BFPO |
What size digital photos can I insert in my e-bluey? (more) |
| BFPO |
Why are some BFPO numbers missing? (more) |
| BIZ |
FAQ Information for Powered by SuperLetter Sites (more) |
| MOTOMAIL |
Do I require an e-mail address to use the service? (more) |
| MOTOMAIL |
How do I delete an address in my address book? (more) |
| MOTOMAIL |
Who is entitled to use MotoMail? (more) |
| MOTOMAIL |
How do I open an account? (more) |
| MOTOMAIL |
How do I enter a recipient's address details? (more) |
| MOTOMAIL |
How do I write a MotoMail? (more) |
| MOTOMAIL |
How do I change my personal details and password? (more) |
| MOTOMAIL |
I've forgotten my password, what do I do? (more) |
| MOTOMAIL |
How do I change my e-mail address? (more) |
| MOTOMAIL |
How long does it take to deliver a MotoMail? (more) |
| MOTOMAIL |
What is the Delivery Status feature? (more) |
| MOTOMAIL |
How can I check the delivery status of a MotoMail? (more) |
| MOTOMAIL |
Why does a MotoMail take longer to arrive than an e-mail? (more) |
| MOTOMAIL |
Is there a limit to the number of MotoMails that I can send each day? (more) |
| MOTOMAIL |
Can you provide me with a Unit Number for a serviceman or woman? (more) |
| MOTOMAIL |
Can I write to Unit Numbers not listed? (more) |
| MOTOMAIL |
Can I send a MotoMail anonymously? (more) |
| MOTOMAIL |
Can I send a photo or image via MotoMail? (more) |
| MOTOMAIL |
I can't seem to use MotoMail with my Apple Mac. (more) |
| MOTOMAIL |
How can I reduce my online internet charges? (more) |
| MOTOMAIL |
My connection disconnects (times out) before I finish my letter. What do I do? (more) |
| MOTOMAIL |
My motoMail has been in stage 1 or 2 for more than 24 hours? (more) |
| MOTOMAIL |
I received a notice stating that my account is expired/going to expire in 7 days. (more) |
| MOTOMAIL |
I need to change my title, address details or I want to change my password , or I miss spelled (name,e-mail, hometown.). (more) |
| MOTOMAIL |
My family members address is not on the MotoMail website, he is in the army/navy/airforce? (more) |
| MOTOMAIL |
What is the maximum size of a Photo I may use for the PhotoMail feature? (more) |
| MOTOMAIL |
How do I enable the PhotoMail feature for my MotoMail account? (more) |
| MOTOMAIL |
I am trying to enable PhotoMail, but the button to enable it is not in the drop down window. (more) |
| MOTOMAIL |
I am having trouble running my Quick Letter Writer(QLW) program. (more) |
| MOTOMAIL |
My MotoMail account say it is taking 8 hrs to print, did I do something wrong? Does stage 3 mean the letter was delivered? (more) |
| MOTOMAIL |
I was typing my letter, and when I clicked send my letter was lost and never sent. (more) |
| MOTOMAIL |
I was wondering if service members can use MotoMail to write back to their loved ones. (more) |
| MOTOMAIL |
How do I edit a recepients address, change rank? (more) |
| MOTOMAIL |
I can't log on, it keeps saying I'm timed out (more) |
| PBLUEY |
Frequently Asked Questions PDF Version (more) |
| PBLUEY |
How many pages of text can I send? (more) |
| PBLUEY |
How long does it take to deliver a pay-bluey? (more) |
| PBLUEY |
What is the Delivery Status feature? (more) |
| PBLUEY |
How can I check the delivery status of a pay-bluey? (more) |
| PBLUEY |
Why does a pay-bluey take longer to arrive than an e-mail? (more) |
| PBLUEY |
Is there a limit to the number of pay-blueys that I can send each day? (more) |
| PBLUEY |
Can you provide me with a BFPO number for a serviceman or woman? (more) |
| PBLUEY |
Can I write to BFPO numbers not listed? (more) |
| PBLUEY |
n I send a pay-bluey anonymously? (more) |
| PBLUEY |
Can I use pay-bluey to contact my bank or other commercial company? (more) |
| PBLUEY |
Can I send a photo or image via pay-bluey? (more) |
| PBLUEY |
I can?t seem to use pay-bluey with my Apple Mac. (more) |
| PBLUEY |
How can I reduce my online internet charges? (more) |
| PBLUEY |
My connection disconnects (times out) before I finish my letter. What do I do? (more) |
| PBLUEY |
What happens if my connection is cut whilst I am composing a pay-bluey? (more) |
| PBLUEY |
When I register a BFPO address the confirmation screen shows this as GB. Why? (more) |
| PBLUEY |
Can I find a pen pal through pay-bluey? (more) |
| PBLUEY |
I have a problem with conventional mail. Who can help me? (more) |
| PBLUEY |
Notification of an incoming pay-bluey. (more) |
| PBLUEY |
Who are Flowers By Post? (more) |
| PBLUEY |
Who are Dontforgetyourcard.com (DFYC)? (more) |
| PBLUEY |
Who are BoxHappy.com? (more) |
| PBLUEY |
Why does the Flowers by Post link not appear in my address book? (more) |
| PRISM |
Frequently Asked Questions PDF Version (more) |
| SL |
View All FAQ in one PDF File. (more) |
| SL |
Who is entitled to use the service? (more) |
| SL |
Do I require an e-mail address to use the service? (more) |
| SL |
How do I open an account? (more) |
| SL |
How do I credit my account balance? (more) |
| SL |
How do I enter a Recipient? (more) |
| SL |
How do I write a SuperLetter? (more) |
| SL |
What is the Delivery Status feature? (more) |
| SL |
How can I check the delivery status of a SuperLetter? (more) |
| SL |
How do I change my personal details and/or password? (more) |
| SL |
I?ve forgotten my password, what do I do? (more) |
| SL |
How do I change my e-mail address? (more) |
| SL |
How do I change Recipient details? (more) |
| SL |
How many pages of text can I send? (more) |
| SL |
How long does it take to deliver a SuperLetter? (more) |
| SL |
Why does a SuperLetter take longer to arrive than an e-mail? (more) |
| SL |
Is there a limit to the number of SuperLetters that I can send each day? (more) |
| SL |
Can I write to Recipients at Country not listed? (more) |
| SL |
Can I send a SuperLetter anonymously? (more) |
| SL |
Can I use SuperLetter to contact my bank or other commercial company? (more) |
| SL |
Can I send a photo or image via SuperLetter? (more) |
| SL |
I can?t seem to use SuperLetter with my Apple Mac.
(more) |
| SL |
My connection disconnects (times out) before I finish my letter. What do I do? (more) |
| SL |
What happens if my connection is cut whilst I am composing a SuperLetter?
(more) |
| SL |
What is PhotoMail? (more) |
| SL |
How do I enable PhotoMail? (more) |
| SL |
Where can I view PhotoMail end-product samples? (more) |
| SL |
Am I limited to a font and size? (more) |
| SL |
What design features does PhotoMail have? (more) |
| SL |
Can I cut and paste from MS word? (more) |
| SL |
What are the mechanical specifications, Image and Copy Area? (more) |
| SL |
Can I create a direct Mail campaign using PhotoMail? (more) |
| SL |
What is the maximum pieces I can send?
(more) |
| SL |
Is their a minimum order? (more) |
| SL |
Can I upload my mailing List? (more) |
| SL |
Can I ?Group? my Address Book entries? (more) |
| SL |
Can I send out the same PhotoMail to my mailing List? (more) |
| SL |
Does PhotoMail have personalization capabilities? (more) |
| SL |
How do I add a photo? (more) |
| SL |
How big can the photo be? (more) |
| SL |
What will have happen if my photo is too big? (more) |
| SL |
What will happen if my photo does not fill the image area? (more) |
| SL |
Am I limited to a horizontal photo or can it be vertical also? (more) |
| SL |
What type of photo file is required? (more) |
| SL |
How do I add a Signature, can I change signature at anytime?
(more) |
| SL |
How do I add a Logo, can I change logo at anytime? (more) |
| SL |
How do I add a Stamp Indicia? (more) |
| SL |
What is a stamp Indicia? (more) |
| SL |
How do I Import a List of Recipients? (more) |
| SL |
How safe is my Mail list on the SuperLetter Server? (more) |
| SL |
Can I output a sample to review before sending? (more) |
| SL |
Where Can I down load the user guide? (more) |
| USARMY |
Do I require an e-mail address to use the service? (more) |
| USARMY |
How do I delete an address in my address book? (more) |
| USARMY |
How do I open an account? (more) |
| USARMY |
How do I enter a recipient's address details? (more) |
| USARMY |
How do I write a HooahMail ? (more) |
| USARMY |
How do I change my personal details and password? (more) |
| USARMY |
I've forgotten my password, what do I do? (more) |
| USARMY |
How do I change my e-mail address? (more) |
| USARMY |
How long does it take to deliver a Letter? (more) |
| USARMY |
What is the Delivery Status feature? (more) |
| USARMY |
How can I check the delivery status of a Letter? (more) |
| USARMY |
Why does a HooahMail take longer to arrive than an e-mail? (more) |
| USARMY |
Is there a limit to the number of HooahMails that I can send each day? (more) |
| USARMY |
Can you provide me with a Unit Number for a serviceman or woman? (more) |
| USARMY |
Can I write to Unit Numbers not listed? (more) |
| USARMY |
Can I send a HooahMail anonymously? (more) |
| USARMY |
Can I send a photo or image ? (more) |
| USARMY |
How can I reduce my online internet charges? (more) |
| USARMY |
My connection disconnects (times out) before I finish my letter. What do I do? (more) |
| USARMY |
My letter has been in stage 1 or 2 for more than 24 hours? (more) |
| USARMY |
I received a notice stating that my account is expired/going to expire in 7 days. (more) |
| USARMY |
I need to change my title, address details or I want to change my password , or I miss spelled (name,e-mail, hometown.). (more) |
| USARMY |
What is the maximum size of a Photo I may use for the PhotoMail feature? (more) |
| USARMY |
How do I enable the PhotoMail feature for my account? (more) |
| USARMY |
I am trying to enable PhotoMail, but the button to enable it is not in the drop down window. (more) |
| USARMY |
I am having trouble running my Quick Letter Writer(QLW) program. (more) |
| USARMY |
My account said it is taking 8 hrs to print, did I do something wrong? Does stage 3 mean the letter was delivered? (more) |
| USARMY |
I was typing my letter, and when I clicked send my letter was lost and never sent. (more) |
| USARMY |
I was wondering if service members can use HooahMail to write back to their loved ones. (more) |
| USARMY |
How do I edit a recepients address, change rank? (more) |
| USARMY |
I can't log on, it keeps saying I'm timed out (more) |
