SuperLetter Customer Service
In the fall of 1999, the SuperLetter Team was approached by the British Forces Post Office to discuss using the SuperLetter service to replace an existing hybrid mail service called e-Bluey. First conceived of by Brigadier Barry Cash, Chief Executive of the British Forces Post Office and implimented by Royal Mail as Relay One, SuperLetter was to provide the software and service that greatly enhanced the existing system. After the launch of the SuperLetter powered e-Bluey, the service, although initially off to a slow start began to gain a loyal following and increasing popularity and in 2001 won the World Mail Award in 2001 beating out makor entiries from USPS and DHL. The first"war time" test was during initial deployment to Afghanistan and the system proved itself as rugged, dependable and effective.